If you find there is a manufacturing fault with the item, please let us know within 14 days of your purchase and we'll give you a full refund or exchange. After 14 days has passed, if you encounter any issues at all with your product please don't hesitate to get in touch with us via Facebook Messenger and we'll get you sorted.

We don't normally refund just because you change your mind. We'll take every care to ensure you get your product as the listing shows.

Warranty Periods

All our warranty periods cover manufacturering faults for parts and labour, and start from date of purchase. Misuse, damage from mishandling or any other non-manufacturing faults are not covered.

Arcam - 2 years

Chord - 3 years

Meze Audio - 1 year

MrSpeakers - 2 years

Nordost - 5 years

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