VIVO (in life) is our new super-premium headphone cable. VIVO is a fully custom cable made with silver plated OFHC copper with a carefully designed geometry that not only maximized sound quality but is soft and supple, ultra-light, and non-microphonic. VIVO is based on our critically acclaimed VOCE cables and delivers exceptional ergonomics and a super-smooth and spacious sound. VIVO is a cable that is so ergonomic and transparent sounding it's easy to forget its there, which in the end, is what a great cable should be! VIVO is included with all ETHER class headphones effective October 1, 2018.
The headphone and head-fi industry is one of the most saturated markets in the world. With so many brands, products, its pretty confusing and can be daunting to settle on a purchase. At Headfi.net.au, we only choose to work with the best brands and products on the market. That's why you won't find every brand under the sun here - only the ones that we've physically tested, listened to, lived with, and can happily endorse.
If you find there is a manufacturing fault with the item, please let us know within 14 days of your purchase and we'll give you a full refund or exchange. After 14 days has passed, if you encounter any issues at all with your product please don't hesitate to get in touch with us via Facebook Messenger and we'll get you sorted.
We don't normally refund just because you change your mind. We'll take every care to ensure you get your product as the listing shows.
For a full listing of the warranty periods for all our brands, please visit our Warranty Page, or just drop us a message on Messenger.
We ship using TNT, Toll or Australia Post. Whenever you purchase something, you will also be invoiced the tracking number for your goods. We're based in Sydney, so typical delivery times to capital cities along the east coast are 1-2 days. Expect around 5-6 days for shipments to Perth. If you're at all concerned about where you package is, just send us an email or message us on Facebook and we'll give you an update ASAP.